The best mobile banking apps of November 2021

Posted on

Updated

2021-11-01T16:21:01Z

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Bank mobile app Editor’s rating Standout feature Next steps

Ally Ally mobile app


Ally mobile app


A five pointed star

4.5 /5

Savings tools


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Betterment Betterment mobile app


Betterment mobile app


A five pointed star

4.25 /5

Low fees


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Capital One  Capital One mobile app


Capital One mobile app


A five pointed star

4.75 /5

No foreign transaction fees


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Charles Schwab Charles Schwab mobile app


Charles Schwab mobile app


A five pointed star

4.25 /5

No ATM or foreign transaction fees


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Chase Chase mobile app


Chase mobile app


A five pointed star

4 /5

Branch and ATM locations


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Chime* Chime mobile app


Chime mobile app


A five pointed star

4 /5

Early direct deposit


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Discover Bank Discover Bank mobile app


Discover Bank mobile app


A five pointed star

4.75 /5

24/7 live customer support


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Huntington Bank Huntington Bank mobile app


Huntington Bank mobile app


A five pointed star

4.25 /5

App customer satisfaction for a regional bank


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Synchrony Bank Synchrony Bank mobile app


Synchrony Bank mobile app


A five pointed star

4.25 /5

Savings and CDs


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*Chime is a financial technology company, not a bank. Banking services provided by, and debit card issued by, The Bancorp Bank or Stride Bank, N.A.; Members FDIC.

The best banking apps of November 2021

Choosing the right bank is a big decision. And if you frequently bank from your phone, you want to choose a bank with a strong app.

The best banking apps have easy-to-use interfaces that make it easy to do the basics: view your account balances, deposit checks, and contact customer support. With some apps, you can also do things like see your balance without logging in or track your credit score.

Here are our favorite banking apps right now:

Ally

ally logo wide



Ally Bank, Member FDIC


Apple | Google Play

Betterment

betterment logo wide



Betterment


Apple | Google Play

Capital One

capital one logo wide



Capital One


Apple | Google Play

Charles Schwab

charles schwab logo wide



Charles Schwab


Apple | Google Play

Chase

chase logo wide



Chase Bank, Member FDIC


Apple | Google Play

Chime

chime logo wide



Chime


Apple | Google Play

Discover

discover logo wide



Discover Bank, Member FDIC


Apple | Google Play

Huntington Bank

huntington bank logo wide



Huntington Bank, Member FDIC


Apple | Google Play

Synchrony

sychrony logo wide



Synchrony Bank, Member FDIC


Apple | Google Play

Methodology

To choose our favorite banking apps, we only looked at apps with at least 5,000 reviews in both the Apple and Google Play stores. Then we narrowed it down to apps with strong average ratings in both stores.

We selected apps for banks that are available in a large chunk of the US. This could mean that a bank has branches in multiple US states, or that it operates online.

Our top picks have competitive products that set them apart from other institutions. For example, a bank may pay high interest rates, have tools to help you save money, or let you receive paychecks early.

Where applicable, we also looked at customer satisfaction ratings on J.D. Power surveys. The BB&T app had the highest customer satisfaction of all banking apps surveyed, and Huntington’s app was the highest-ranking app for regional banks.

Frequently asked questions

What is a banking app?

Most big banking institutions have apps you can download in the Apple or Google Play store. You’ll create a username or password. If you’ve already used online banking on your web browser, the login information is probably the same. The app layout should be similar to the browser layout.

With a banking app, you should be able to do basic things you’d normally at a bank — deposit checks, speak with a representative, and see your account balances.

Are banking apps free?

Most banking apps are free when you have an account with the bank. But keep in mind that the accounts themselves could come with some fees.

Some banks charge monthly service fees, unless you qualify to waive them. You could also pay fees for overdrawing your account, using an out-of-network ATM, or using your debit card in a foreign country.

What do I need from a banking app?

At the very least, you should be able to use your banking app to check you account balances, transfer money between your own bank accounts, deposit paper checks with the app’s camera, and find customer service contact information.

Our top banking apps include even more robust features. When thinking about which features you need, think about your banking habits.

  • Do you like to see all your financial information in one place? You might like to bank, invest, and open a credit card with the same company, and track them all in one app. You also may want an app that displays your credit score.
  • Do you have an unconventional work schedule or busy life? Maybe you want an app with 24/7 live customer support.
  • Do you want help saving for your goals? Find an app with automatic savings tools, or with savings buckets that let you organize your different goals.

Finally, keep an eye out for for high-yield savings accounts, low fees, or early direct deposit features when shopping for a banking app. You want the app to be attached to a bank that offers products and features you want.

Laura Grace Tarpley, CEPF

Editor, Banking & Mortgages

Laura Grace Tarpley is an editor at Insider, responsible for banking and mortgage coverage on Personal Finance Insider. She covers mortgage rates, refinance rates, lenders, bank accounts, and borrowing and savings tips. She is also a Certified Educator in Personal Finance (CEPF). Before joining the Insider team, she was a freelance finance writer for companies like SoFi and The Penny Hoarder, as well as an editor at FluentU. You can reach Laura Grace at [email protected]
Learn more about how Personal Finance Insider chooses, rates, and covers financial products and services »


Disclosure: This post may highlight financial products and services that can help you make smarter decisions with your money. We do not give investment advice or encourage you to adopt a certain investment strategy. What you decide to do with your money is up to you. If you take action based on one of our recommendations, we get a small share of the revenue from our commerce partners. This does not influence whether we feature a financial product or service. We operate independently from our advertising sales team. Read our editorial standards.

Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank or Stride Bank, N.A., Members FDIC.

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